What is your return policy?

Returns are accepted within 15 days in the original packaging and with original tags. Fly Avi Fly is not responsible for return shipping cost. Unfortunately handmade custom items and headbands cannot be returned. 

When will my order be shipped?

Orders will be shipped within 1-3 business days (holidays excluded). Custom made products will ship within 2-3 weeks from the time order is placed. 

ATTENTION: Due to the COVID-19 pandemic, custom orders may take longer as fabric has been difficult to obtain in a timely manner. Some fabric orders are taking over a week to process. Thank You for your understanding. 

Does Fly Avi Fly provide custom orders?

Yes we do! Please contact us for details. Once we discuss what you would like and pricing (if different from traditional items), we will send you a link for purchase. 

How are the custom made headbands sized?

Measurements for headbands are listed in our sizing chart. However please note that the sizes listed are cut to the beginning fit for that size (ie- 1 year headbands are sized to start at 1 year). Many of these bands stretch and therefore that is why many sizes include a plus (+) sign. Many of these headbands can be worn far beyond the starting age. If you have questions- just ask!